What are the reactions to be had when faced with payment fraud?
Any person or company can be subject to fraud but it is the reaction that one will have to adopt that will allow to minimize the impacts. Because the impacts of a fraud are numerous, they can be financial, reputational or cause the closure of the attacked company. So, how to react to a payment fraud situation?
The reaction of an individual
When an individual notices suspicious payments on their account statement, they need to take appropriate action to curb the impacts. To do this, one must find in this article the behaviors to adopt in case of such a situation. Indeed, it is crucial to stop the various payments in order to contest them while informing the banker. The banker in turn tries to recover the funds by implementing certain processes. Similarly, one should keep all the evidence collected to complete when going to the authorities to report the situation. Also, personal banking access credentials should be changed to prevent further intrusion. In addition, if the fraud has been recognised on a fraudulent payment, the bank can proceed with the refund. In addition, the Ministry of the Interior has provided a platform for reporting bank card fraud.
An organization's response
The actions to be taken differ slightly from those of an individual, when an organization suffers a fraud. Thus, a company that suffers a fraud must inform the bank and file a complaint for a launch of procedures to recall the funds. Then, the organization must identify the fraudulent bank details to prevent other companies from being defrauded. It should also retain evidence to provide to the authorities to facilitate the investigation to trace the fraudsters and the funds. Likewise, it must make changes to the credentials for accessing sensitive data to prevent another fraud attempt. However, a company that has been a victim of fraud has very little chance of obtaining a refund of funds from the fraudster. There are several ways to deal with payment fraud by cyber criminals.